Once you have plugged in your Mag Box, please switch on and Go to settings > system settings > servers > portals.
Please type "the portal url which we provide you via email" under portal 1 URL and then press OK to save.
Press the “Home” symbol on your remote control two times.
Then go to Restart / Reload Portal.
Now you should see an orange / yellow bar loading across the screen! This means you have successfully setup your device with our IPTV Subscription.